Waiting time, duration, information source and perceived benefit of counseling session; client satisfaction with PMTCT services in public hospitals of Hadiya zone south Ethiopia, 2017.

Table 2: Waiting time, duration, information source and perceived benefit of counseling session; client satisfaction with PMTCT services in public hospitals of Hadiya zone south Ethiopia, 2017.

Variables	Characteristics	Frequency	Percent
Awareness about the presence of PMTCT before she came	Yes	337	79.7
Awareness about the presence of PMTCT before she came	No	86	20.3
Source of information of PMTCT	Health workers	234	69.4
	Mass media	19	5.6
	Friends	5	1.5
	Health extension workers	65	19.3
	Others	14	4.2
Pretest and posttest counseling were given by the same counselor	Yes	338	79.9
	No	85	42.3
There was no language barrier	Yes	372	87.9
There was no language barrier	No	51	12.1
The counseling session was beneficial	Yes	413	97.6
The counseling session was beneficial	No	10	2.4
Providers Sex preference	Yes	113	26.7
Providers Sex preference	No	310	73.3
Waiting time to see a service provider	< 30 minutes	319	75.4
Waiting time to see a service provider	>= 30 minutes	104	24.6
Counseling time	<= 15 minutes	221	52.2
Counseling time	> 15 minutes	202	47.8
Reason for coming to the ANC center	For antenatal care only	244	57.7
Reason for coming to the ANC center	For antenatal care and to test for HIV	179	42.3
Would recommend the service to others	Yes	397	93.9
Would recommend the service to others	No	26	6.1
Are the opening hours of this clinic convenient for you?	Yes	376	88.9
Are the opening hours of this clinic convenient for you?	No	47	11.1
How long did it take for you to arrive at this clinic	< 30 minutes	264	62.4
	30 min-1 hours	124	29.3
	> 1 hour	35	8.3