Table 4: Factors that determine patients' selection of health care facilities.
Statement |
Strongly Disagree (%) |
Disagree (%) |
Agree (%) |
Strongly Agree (%) |
Mean |
The admission procedure is easy to take. |
3 (2.5) |
42 (34.7) |
64 (52.9) |
12 (9.9) |
2.7 ± 0.68 |
The hospital environment is clean |
0 (0.0) |
0 (0.0) |
66 (54.5) |
55 (45.5) |
3.45 ± 0.5 |
There is the availability of adequate seating at the hospital |
9 (7.4) |
0 (0.0) |
76 (62.8) |
36 (29.8) |
3.15 ± 0.76 |
The location of the hospital is accessible |
0 (0.0) |
12 (9.9) |
78 (64.5) |
25.6 |
3.16 ± 0.58 |
The charge for services at the hospital is affordable |
9 (7.4) |
66 (54.5) |
31 (25.6) |
15 (12.4) |
2.43 ± 0.8 |
Laboratory investigations available within the hospitals |
9 (7.4) |
9 (7.4) |
63 (52.1) |
40 (33.1) |
3.11 ± 0.83 |
My relatives get to buy drugs easily |
9 (7.4) |
30 (24.8) |
63 (52.1) |
19 (15.7) |
2.76 ± 0.81 |
There are adequate electricity supply to the wards |
9 (7.4) |
0 (0.0) |
72 (59.5) |
40 (33.1) |
3.18 ± 0.78 |
There is water supply to the wards |
12 (9.9) |
81 (66.9) |
12 (9.9) |
16 (13.2)` |
2.26 ± 0.81 |
There are adequate toilets facilities in the ward |
18 (14.9) |
0 (0.0) |
57 (47.1) |
46 (38) |
3.08 ± 0.99 |
There are adequate bathroom facility in the ward |
9 (7.4) |
9 (7.4) |
81 (66.9) |
22 (18.2) |
2.96 ± 0.75 |