Table 4: Factors that determine patients' selection of health care facilities.

Statement

Strongly Disagree (%)

Disagree (%)

Agree

(%)

Strongly Agree (%)

Mean

The admission procedure is easy to take.

3 (2.5)

42 (34.7)

64 (52.9)

12 (9.9)

2.7 ± 0.68

The hospital environment is clean

0 (0.0)

0 (0.0)

66 (54.5)

55 (45.5)

3.45 ± 0.5

There is the availability of adequate seating at the hospital

9 (7.4)

0 (0.0)

76 (62.8)

36 (29.8)

3.15 ± 0.76

The location of the hospital is accessible

0 (0.0)

12 (9.9)

78 (64.5)

25.6

3.16 ± 0.58

The charge for services at the hospital is affordable

9 (7.4)

66 (54.5)

31 (25.6)

15 (12.4)

2.43 ± 0.8

Laboratory investigations available within the hospitals

9 (7.4)

9 (7.4)

63 (52.1)

40 (33.1)

3.11 ± 0.83

My relatives get to buy drugs easily

9 (7.4)

30 (24.8)

63 (52.1)

19 (15.7)

2.76 ± 0.81

There are adequate electricity supply to the wards

9 (7.4)

0 (0.0)

72 (59.5)

40 (33.1)

3.18 ± 0.78

There is water supply to the wards

12 (9.9)

81 (66.9)

12 (9.9)

16 (13.2)`

2.26 ± 0.81

There are adequate toilets facilities in the ward

18 (14.9)

0 (0.0)

57 (47.1)

46 (38)

3.08 ± 0.99

There are adequate bathroom facility in the ward

9 (7.4)

9 (7.4)

81 (66.9)

22 (18.2)

2.96 ± 0.75