Table 2: Themes and subthemes.
Theme | Subtheme |
1. Suggestions on how to describe the situation | Demonstrating how to concretely describe the situation |
Positive feedback for clear descriptions about the situation | |
2. Questions to clarify important information | Questions about the background of the situation |
Questions about actions of the people concerned before the situation happened | |
Questions about the nurse manager’s judgment and actions | |
3. Positive feedback on the nurse manager’s thoughts and actions | Positive feedback on the nurse manager’s thoughts |
Positive feedback on the nurse manager’s actions | |
4. Analyzing circumstances from the supervisor’s viewpoint | Demonstrating important points for the situation |
Analyzing the reasons why the situation happened | |
5. Clarifying learning points for the nurse manager | Putting learning points into concrete words |
Questions to develop the thoughts of the nurse manager | |
Conceptualization of learning points for the nurse manager | |
6. Demonstrating actions the nurse manager should take | Demonstrating how to get cooperation from others |
Demonstrating how to help subordinates develop professionally | |
Demonstrating how to support patients and families who have difficulties and complexities | |
7. Suggestions on how to develop learning points from experience | Suggesting other situations in which learning points can be applied |
Confirming that the nurse manager is able to apply learning points from previous situations to a future situation |