Table 3: Client satisfaction with the comfort and privacy of counseling room, and adequacy of counseling session; client satisfaction with PMTCT services in public hospitals of Hadiya zone, south Ethiopia 2017.

Item: How do you rate your satisfaction with:

Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied

Number

%

Number

%

Number

%

Number

%

Number

%

Provider’s greeting was good and friendly?

1

0.2

55

13

24

5.7

243

57.4

100

23.6

Comfort of the waiting room

2

0.5

39

9.2

32

7.6

259

61.2

91

21.5

Waiting time

5

1.2

52

12.3

26

6.1

265

62.6

76

18

Comfort of the counseling room

4

0.9

44

10.4

28

6.6

258

61

84

19.9

Adequacy of duration of the counseling session

4

0.9

44

10.4

30

7.1

254

60

91

21.5

Privacy of the counseling room

4

0.9

44

10.4

28

6.6

255

60.3

92

21.7

The cleanliness and sanitation of procedure

7

1.7

53

12.5

27

6.4

251

59.3

85

20.1